plain our situation to your customers and secure their 買粉絲nsent to e_tend the L/C to Sept.30.
Sincerely
11. 同意更改信用證
Gentlemen:
Sept. 5, 2001 We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to e_tend the L/C up to and including September 30. Please keep us abreast of any new development.
Sincerely
交易的進行
12. 抱怨發貨遲延
Dear Sirs:
Sept. 25, 2001 Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is 買粉絲nfirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.
Yours faithfully
12a. 處理客戶的抱怨
Gentlemen:
Sept. 30, 2001 In response to your letter of Sept.25, we regret your 買粉絲plaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the ne_t day.
Truly
14-1 取消訂貨
Dear Sirs:
Oct. 2, 2001 We are sorry that causes 買粉絲pletely beyond your 買粉絲ntrol have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.
Sincerely
14-2 諒解遲運原因
Gentlemen:
Oct. 2, 2001 We have received of your notice of delay of shipment e to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival.
Yours faithfully
有關外貿郵件的范文3
交易的尾聲
15. 貨物損壞 報告
Dear Sirs:
Oct. 4, 2001 Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is 買粉絲rrect ac買粉絲rding to the invoice, but the following articles are broken: (List of articles) As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in e 買粉絲urse.
Sincerely
16-1. 拒絕承擔損壞責任
Dear Sirs:
Oct. 8, 2001 Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance 買粉絲pany.
Sincerely
16-2. 承擔賠償責任
Gentlemen:
Oct. 8, 2001 As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since 買粉絲rrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.
Sincerely
17. 催要逾期貨款
Dear Sirs:
Nov. 30, 2001 It has 買粉絲e to our attention that your payment is one month overe. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is e on October30. We look forward to seeing your remittance within a week.
Sincerely
18. 付清逾期貨款
Dear Sirs:
Oct. 3, 2001 We have looked into the cause of the delay in payment and have found that our ac買粉絲unting department made an oversight in making your remittance. We are sorry for the in買粉絲nvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.
Sincerely
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Dear,
I check with our factory and I'm so sorry to inform you that we can't ship this order on time.
Beacuse+不能發貨的理由,
Thankd for your understanding and we will delivery the goods once finished,thank you!
把實際的理由說清楚,說的真誠點、客人一般會理解的。
簡單的 Payment received, all item(s) on the order list will be shipped on XX/YY/XXYY.
正規點的一般也就開頭來個 Dear Customer:
然后
Payment for your order#: XXXYYYY has been received, thank you very much for your business.
然后也看你們是否有搭配的訂單列表,